ServiceNow Certifies FireScope Integrations

Huntington Beach, Ca. – FireScope Inc., the leader in aligning customers’ technology performance to their business and customer experiences, today announced that the first of its points of integration with ServiceNow has been certified after rigorous testing by ServiceNow, with additional certifications being completed that enable FireScope to offer the most certified integrations of any existing ServiceNow partner.

FireScope’s integration with ServiceNow enables organizations to move toward a self-service and highly automated platform for managing the complete lifecycle of their critical services. Whereas previously organizations were forced to acquire, implement, manage and maintain dozens of monitoring, management and workflow tools, they can now achieve the same results from just two cloud-based solutions with none of the maintenance and integration work.

“We are especially gratified by getting this certification to confirm what we are hearing from both FireScope and ServiceNow customers,” said Mark Lynd, Chief Product Officer, FireScope Inc. “Our joint customers are already realizing the value that this deep integration delivers and the certifications will accelerate customer adoption.”

After general availability of the integrations was announced in May of this year, certification testing was begun concurrently with the first implementations in customer environments. Certification denotes that the integrations have passed an extensive set of interoperability, security and performance test criteria as defined and witnessed by ServiceNow. These tests covered installation and deployment, security testing against potential vulnerabilities and ACL violations, and the integration’s impact on ServiceNow instances in terms of throughput and memory usage to ensure customers continue to have an optimal experience in both solutions.

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